Try us for free by giving us a small piece of work and evaluate our Capabilities, People, Processes, Communication efficiency, Code Quality & Delivery Time without risk and choose to award us your business. If we do not meet your expectations, you simply do not get invoiced for that period. This is our written contractual guarantee with you for the entire period of our engagement. Moreover, you and only you decide whether we have met your expectations or not. Period!
BrickRed provides a ‘one-of-a-kind’
rock-solid contractual guarantee for all its
services:
Guarantee
Statement
If we do not meet or exceed your expectations,
we simply do not invoice for that period.
Guarantee
Meaning Expansion
As per our written contractual guarantee, we
need to – at the minimum – meet
the expectations (timeline, quality) that we
have agreed upon with you. We track the performance
against these expectations on a definite frequency
and if we have not continuously met your expectations
for 2 consecutive times, we send you a ZERO
value invoice for that period. It’s that
simple.
How
it works – the process
Expectations (project
plans, milestones, quality levels) are defined
for the engagement.
A Voice of Customer
(VOC) call is scheduled every 2 weeks where
the progress is monitored with respect to
the expectations
In case, we are below
expectations, the Client & us, jointly
come up with specific actions that can bring
us back on track,
We implement it and
track the progress in the next VOC, two
weeks later.
If still we are
not able to deliver as per the plan, we
send a ZERO value invoice for the two
weeks when we were not able to
correct the situation.
Our Clients recognize that
is a rock-solid guarantee that no one in the
industry can match. This is a clear indication
of the confidence
we have over our people, our processes, our
communication and the deliver management.
